Question 1

Do I need an appointment?

Accepted Answer

No. Walk-ins are always welcome, and appointments may be available for added convenience. Our goal is to get you seen quickly with minimal wait times.

Question 2

What conditions do you treat?

Accepted Answer

We treat a wide range of non-life-threatening illnesses and injuries, including cold and flu symptoms, COVID-19, strep throat, ear infections, urinary tract infections, allergies, minor burns, cuts requiring stitches, sprains, strains, skin infections, and much more. If you are experiencing a life-threatening emergency such as chest pain, severe difficulty breathing, stroke symptoms, or uncontrolled bleeding, call 911 or go to the nearest emergency department immediately.

Question 3

How long will my visit take?

Accepted Answer

Most patients are seen within a short period after checking in, and many visits are completed in under an hour. Wait times may vary depending on patient volume and the complexity of your medical needs.

Question 4

Do you accept insurance?

Accepted Answer

Yes. Liv Well Urgent Care accepts most major insurance plans. We recommend contacting your insurance provider before your visit to verify your coverage and benefits.

Question 5

Do you accept patients without insurance?

Accepted Answer

Absolutely. We offer affordable self-pay options because everyone deserves access to quality healthcare, regardless of insurance coverage.

Question 6

What should I bring to my appointment?

Accepted Answer

Please bring:● A valid photo ID● Your insurance card (if applicable)● Any required payment, including applicable co-pays or deductibles● A list of your current medications, if available

Question 7

What services do you provide?

Accepted Answer

Our services include:● Urgent Care● Rapid COVID-19, Flu, RSV & Strep Testing● Physical Exams● Occupational & Employer Health● Workers & Compensation Care● Drug & Alcohol Testing● STI Testing● EKGs● Preventive Care● Medical Weight Loss● Vaccinations & Immunizations

Question 8

What types of physicals do you perform?

Accepted Answer

We offer:● School Physicals● Sports Physicals● Employment Physicals● DOT Physicals● Return-to-Work Physicals● Annual Wellness Exams

Question 9

What is Occupational Health?

Accepted Answer

Our occupational health services help employers maintain a healthy workforce through pre-employment exams, DOT physicals, workplace injury treatment, drug and alcohol testing, OSHA services, return-to- work evaluations, and more.

Question 10

How quickly will I receive my test results?

Accepted Answer

Many rapid tests, including COVID-19, Flu, RSV, Strep, urinalysis, and pregnancy testing, provide results during your visit. If additional laboratory testing is required, we'll explain when you can expect your results and how you'll be notified.

Question 11

Do you provide EKGs?

Accepted Answer

Yes. We perform on-site electrocardiograms (EKGs) to evaluate heart rhythm and assist in diagnosing symptoms such as chest discomfort, palpitations, dizziness, or shortness of breath.

Question 12

Do you treat children?

Accepted Answer

Yes. We care for children, teens, adults, and seniors. For infants under 6 months of age, please call us before visiting so our medical team can provide guidance on the most appropriate care.

Question 13

Do you offer STI testing?

Accepted Answer

Yes. We provide confidential STI testing and treatment in a private, respectful environment. Your health and privacy are always our priority.

Question 14

Can I receive vaccinations?

Accepted Answer

Yes. We offer select vaccinations and immunizations for both children and adults. Please contact the clinic to verify vaccine availability.

Question 15

What if I need care after your office has closed?

Accepted Answer

If your condition is not an emergency, we encourage you to visit us during our next business hours. If you're experiencing a life-threatening emergency, call 911 or go to your nearest emergency department immediately.

Question 16

Why choose Liv Well Urgent Care?

Accepted Answer

At Liv Well Urgent Care, we're committed to delivering exceptional healthcare with shorter wait times, compassionate providers, modern technology, and a patient first experience. Whether you need treatment for an illness, a physical, occupational health services, or preventive care, we're here to help you get back to living well.

Frequently asked questions